DINK’N FAQ

Dink’n is a nutrition and lifestyle brand for pickleball players. We take nutrition seriously, and we care just as much about the game and the people who play it.

Choose the subscription option on an eligible product page. You pay for each shipment in full upfront, and your subscription renews automatically every 30 days at the recurring price shown when you order.

Subscriptions are available for Men’s Daily Multivitamin, Women’s Daily Multivitamin, 4-Source Magnesium, King’s Duo, and Queen’s Duo. Creatine, the shaker, apparel, and bundles containing Creatine or the shaker are not eligible for subscriptions.

Subscriptions offer 15% savings, calculated from the regular individual product prices for the quantity in your shipment. Duo savings use the combined individual prices of the included products.

Subscription orders follow our standard shipping rates. Free Standard Shipping is available on qualifying U.S. orders of $75 or more. See our Shipping Policy for details.

The 10% first-purchase code applies to eligible one-time purchases, including bundles. It does not apply to subscription items.

You can cancel future renewals online through your subscription account. Cancel before your next renewal is charged to stop that charge. Canceling does not automatically cancel or refund an order already charged. Those orders follow our Refund Policy.

Once your payment and order details are confirmed, we process and ship your order as soon as possible. Delivery is estimated within 5–10 business days after your order ships. Weekends, holidays, high-volume periods, address issues, or carrier delays may add time. Check our Shipping Policy for the latest details.

Once tracking is available, we’ll send it to the email address or phone number used at checkout.

Check your spam or junk folder first. If you still can’t find your confirmation email, use DINKI and we’ll help check your order.

Use DINKI as soon as possible with your order number and the correct address. We’ll do our best to update it before fulfillment begins, but address changes are not guaranteed once an order has been submitted.

If your package is marked delivered but hasn’t arrived, give the carrier a little extra time in case the scan updated early. If it’s still missing, arrives damaged, or something is incorrect, use DINKI and include your order number, tracking information, and photos when relevant.

All Dink’n products are final sale. We don’t accept returns or exchanges unless we confirm an issue with your order, such as a damaged, defective, or incorrect item. Please contact us if something isn’t right.

Shipping charges can be refunded before your order has been packed or shipped. Once fulfillment has started, shipping charges are nonrefundable. If there’s a confirmed issue with your order, such as a damaged, defective, or incorrect item, we’ll review the order and available resolution case by case.

For confirmed order issues, we may offer a refund, replacement, or another resolution on a case-by-case basis. We don’t offer exchanges for a different product, flavor, preference, or change of mind.

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